99000 Privacy Policy — Protecting User Data
Your privacy is a top priority for 99000. This document clearly explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Last updated: 2026. This policy applies to all users registering and using 99000’s services.
Information We Collect
When you register and use the 99000 platform, we collect various categories of information to ensure smooth and secure service:
Account Information
This includes your full name, email address, phone number, date of birth, and login details you provide during registration. This information is needed to verify your identity and ensure you meet the platform’s minimum age requirements.
Financial & Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect payment method details such as bank account holder name and account number for withdrawal purposes. We do not store credit card information directly—all financial transactions are handled by secure third-party payment processors.
Device & Browser Information
We automatically collect technical data including IP address, device type, operating system, browser type, screen resolution, and session data. This information helps optimize the platform experience on your device and detect suspicious activity.
Purpose of Information Use
99000 uses the information collected for the following purposes:
- Account Management: Creating, verifying, and managing your user account, including processing registrations and identity verification.
- Transaction Processing: Process deposits and withdrawals in RM quickly and securely via available local payment methods.
- Platform Security: Detecting and preventing fraud, unauthorized access, and activities that violate our terms of service.
- Service Improvements: Analyzing usage patterns to improve the interface, platform speed, and overall user experience.
- Service Communications: Sending important notifications related to your account, security, policy changes, and system updates.
- Legal Compliance: Compliance with applicable laws and regulations, including valid requests from authorities.
99000 will not use your information for unrelated purposes without your prior consent.
Cookies & Activity Tracking
The 99000 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you access our platform.
Types of Cookies We Use:
- Essential Cookies: Required for basic platform functions such as login, sessions, and security. These cookies cannot be disabled.
- Functional Cookies: Storing your preferences such as language and display settings to provide a more personalized experience.
- Analytical Cookies: Helping us understand how users interact with the platform, which pages are visited most, and where technical issues occur.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the 99000 platform on your device.
Data Storage, Security & Sharing
Data Storage & Retention Period
Your personal data is stored on servers protected by SSL encryption. We retain your information while your account is active and as long as required to comply with legal obligations. Once your account is closed, data will be deleted or anonymized according to our data retention policy.
Data Security
99000 implements robust technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes data encryption in transit and at rest, strict access controls, and continuous system monitoring.
Third-Party Sharing
We do not sell your personal information to any third parties. We may share necessary data with licensed payment processors to complete transactions in RM, and with authorities when required by law. All third parties we work with are bound by strict confidentiality obligations.
User Rights & How to Contact Us
Your Rights as a User
As a 99000 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete information in your account.
- Right to Erasure: In certain circumstances, you may request deletion of your personal data from our systems, subject to applicable legal requirements.
- Right to Object: You have the right to object to the processing of your data for purposes that are not related to the platform’s core services.
Privacy Policy Changes
99000 reserves the right to update this privacy policy at any time. Any changes will be posted on this page with a new update date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact Us
For any questions, requests, or complaints related to your privacy and data protection, please contact our team via email at [email protected]. You can also refer to the Frequently Asked Questions Contact us for answers to frequently asked questions regarding privacy and account security.
Your Data, Your Control
We are committed to full transparency about how your data is handled. If you have any questions or wish to manage your account privacy settings, please log in or contact our support team.